openoffice download
 
 

Billing Inquiries
 
Why does this purchase appear as "HelpMeDownload.com" on my credit card statement?
Most purchases made from merchants and/or websites using our services will reflect a charge by "HelpMeDownload.com" in order to offer their customers a one-stop shop for any billing questions.
 
I forgot the URL (web address) of the site I purchased. Where can I get this?
Use our Billing inquiry page to retrieve information regarding your purchase or call us toll free.
 
I don't remember my password, how can I retrieve it?
If you require a password to access a website for which you have purchased a membership, you may use our Billing inquiry page to retrieve it. Your password was also emailed to you when the purchase was made. If you have located it and it still does not work, please contact us by clicking here.
 
My card number has changed. How do I continue my membership?
You may change the card number being used to bill your membership fee by contacting us with the old number being billed, and the new number you would like to replace it with. You may do this by phone.
 
How does the billing work?
Your membership is a one-time fee and will never be re-billed to your account. As reminder to help you identify your purchase when you receive your next credit card statement, please note that the charge will appear as "HelpMeDownload.com" on your monthly credit card/bank correspondence. All membership fees paid are a one-time fee to enter our site. The length of membership only applies to access to free services within the members area. We define "Lifetime" membership as a 3-year access to free services in the members area. Any additional purchases, including special offers, may be billed on a month to month basis. You will receive unlimited access to our support resources, unlimited downloads of all programs located within our site and unlimited technical support contact with our staff.
 
How do I contact the website administrator for the site I've subscribed to?
HelpMeDownload.com does not handle any questions about site content or problems. If you have a question about the site you have joined, please contact the webmaster from the "Contact Us" link on their website.
 
How do I end my membership or cancel my subscription?
You may end or cancel any recurring billing from this website by contacting HelpMeDownload.com by phone or using our live webchat feature. Click here to view our contact information.
 
 

Disclaimer: This website has no affiliation whatsoever with the owner of these software programs, and provides only links to the software programs. This software may be obtained freely. New computer users should find our services valuable, and a time saver. If you are an advanced computer user, you probably don't need our services. Membership is for unlimited access to our site's resources. We provide an organized website with software links, technical support, tutorials and step by step guides.